Refund Policy

1. Standard 30-Day Money-Back Guarantee

At ToroKick, we stand behind the quality and speed of our VPN service. If you are not completely satisfied with your premium subscription, we offer a 100% money-back guarantee within the first 30 days of your original purchase.

2. Exceptions to the Refund Policy

Please note that refunds may be denied under the following circumstances:

• The 30-day refund window has expired.
• The account was terminated due to a violation of our Terms of Service.
• Subscriptions purchased through third-party platforms (e.g., Apple App Store) must be refunded directly through those platforms according to their respective policies.

3. How to Request a Refund

To initiate a refund, please contact our support team at support@torokick.com or via the live chat in your portal. Please include your username and the payment receipt in your request. Refunds are typically processed within 3-5 business days depending on your payment method.

4. Cancellations

You may cancel your subscription at any time to prevent future automated billing. Upon cancellation, you will retain access to your premium VPN features until the end of your current billing cycle.